Privacy Policy
Last updated: May 2025
Studio Mesh CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
- Account information (name, email address, company name)
- Business data you input into the platform (clients, projects, invoices)
- Payment information (processed securely by our payment providers)
- Communications with our support team
- Usage data and analytics to improve our service
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns to improve user experience
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit (TLS/SSL) and at rest.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Third-Party Services
We may use third-party services for analytics, payments, and communication. These providers have their own privacy policies and we encourage you to review them. We do not sell your personal data to third parties.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@studiomeshcrm.com.